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1-800-Flowers.com Facts: 157 Details & 126 Highlights

From general information, bouquet & product range, personalization & add-ons & quality & freshness to extra bonuses, the 1-800-Flowers.com lists 157 features & details you’ll appreciate in a side-by-side world.

Supermod

P. Yuanto

183 Products

Moderator

Esy Tria K

1081 Products

83 Points

1-800-Flowers.com

Not-So-Humble Badges Only winners wear this.

best flower delivery service

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3rd

Highlights ¹²⁶

No extras. Just what matters.

                                
                                                    83
                                                
                                                    Points
                                                
                                        1-800-Flowers.com

Why is 1-800-Flowers.com better than other flower delivery services ?

General Information Bouquet & Product Range Personalization & Add-ons Quality & Freshness Packaging & Presentation Sustainability & Sourcing Ordering & Payment Delivery Options Subscription Services Corporate & Bulk Services Promotions & Marketing Customer Support Ratings & Reviews Safety and Compliance

General Information

Delivery Zip Codes: Across the entire U.S zip codes Specific postal code coverage ensures accurate delivery availability.
Supports Convenient Online Ordering Shows if customers can order directly online. with a difference of 1.0 points
Offers A Dedicated Mobile App Indicates if a mobile app is provided for ease of use. with a difference of 12.0 points

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Bouquet & Product Range

Flower Types: Roses,Lilies,Orchids,Tulips,Sunflowers,Carnations,Peonies The range of flower varieties available.
Offers Seasonal Flowers Shows if seasonal flowers are offered. with a difference of 2.0 points
Provides Exotic Flowers Indicates if exotic or rare flowers are available. with a difference of 5.0 points
Offers A Luxury Flower Collection Specifies if premium or luxury bouquets are offered. with a difference of 3.0 points
Offers Dried Flowers Indicates whether dried flower options are offered. with a difference of 5.0 points
Organic Flowers Available Whether organically grown flowers are offered. with a difference of 5.0 points
Offers Potted Plants Shows if potted plants are sold in addition to bouquets. with a difference of 3.0 points
Arrangement Styles: Modern,Classic,Rustic,Minimalist The design and style of the floral arrangements.
Gift Add-ons Available Indicates whether gifts like chocolates or balloons can be added. with a difference of 2.0 points
Offers Custom Bouquet Whether customers can design their own bouquet. with a difference of 2.0 points
Flower Subscription Options: Weekly,Monthly,Seasonal Types of flower subscription plans offered.
Bouquet Sizes: Small,Medium,Large,Extra Large Bouquet size variations available for customers.
Bouquet Comes With A Vase Shows if a vase is included with the bouquet. with a difference of 2.0 points
Offers Themed Collections Specifies if themed collections like weddings or holidays are available. with a difference of 2.0 points

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Personalization & Add-ons

Personalized Card Option Included Whether a custom card with a personal message is included. with a difference of 1.0 points
Add on Products: Chocolates,Balloons,Teddy Bear,Wine,Greeting Card Extra items that can be added to flower orders.
Luxury Add on: Jewelry,Premium Wine,Gourmet Basket High end add ons available for premium gifting.
Arrangement Customization: Flower Type,Color Scheme,Vase Style Options for customizing the floral arrangement itself.
Custom Vase Selection Available Whether customers can choose the vase style. with a difference of 2.0 points
Photo Or Video Message Integration Available If customers can attach a digital photo or video message. with a difference of 4.0 points
Multi Gift Bundling Available Whether customers can bundle multiple gifts in one order. with a difference of 3.0 points
Reminder Service Provided If the service provides reminders for birthdays, anniversaries, or special occasions. with a difference of 3.0 points

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Quality & Freshness

Freshness Guarantee Ensures flowers remain fresh for a promised period. with a difference of 1.0 points
Quality Assurance Process: Visual inspections, hydration check, stem cutting and conditioning, floral preservation Methods used to check flower quality before delivery.
Flower Handling Standards: Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage Best practices for handling flowers during preparation.
Cold Chain Maintenance Whether temperature-controlled transport/storage is used. with a difference of 6.0 points
Stem Condition: Hydrated The state of flower stems upon delivery.
Bloom Stage at Delivery: Semi Bloom The stage of bloom when flowers are delivered.
Flowers Shipped With Temperature Control Indicates if temperature is controlled during shipping. with a difference of 4.0 points
Offers Replacement For Wilted Flowers Whether wilted or damaged flowers are replaced. with a difference of 2.0 points
Handling Instructions Included If care/handling instructions are provided with the delivery. with a difference of 1.0 points

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Packaging & Presentation

Packaging Type: Box,Basket,Vase,Wrap,Bouquet Sleeve The main type of packaging used for flower delivery.
Uses Eco Friendly Packaging Whether the packaging materials are sustainable and environmentally friendly. with a difference of 3.0 points
Packaging Materials: Cardboard,Plastic,Paper,Fabric,Glass Materials used in packaging and presentation.
Elegant Branded Packaging Whether the packaging includes brand logos or design elements. with a difference of 2.0 points
Protection Level: High Cushioning The degree of protection provided during delivery.
Reusable Packaging Provided If packaging items such as boxes, baskets, or vases can be reused. with a difference of 3.0 points
Gift Wrapping Service Available Indicates if gift wrapping is available as part of the service. with a difference of 2.0 points
Provides Premium Wrapping Styles Indicates if premium wrapping styles are available. with a difference of 3.0 points
Seasonal Packaging Available Whether seasonal or festive packaging is available (e.g., Christmas, Valentine’s Day). with a difference of 2.0 points

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Sustainability & Sourcing

Flower Sourcing Location: Local Farms,Regional Farms,Imported Where the flowers are sourced from.
Eco Certification: Rainforest Alliance,Fairtrade,Organic,Carbon Neutral Certifications showing sustainable and ethical practices.
Seasonal Flowers Are Prioritized Indicates if seasonal flowers are prioritized. with a difference of 2.0 points
Fair Trade Flowers Provided If flowers are sourced under fair trade standards. with a difference of 4.0 points
Carbon Neutral Delivery Provided Whether delivery is offset with carbon neutral initiatives. with a difference of 4.0 points
Sustainable Farming Methods: Hydroponic,Organic,Integrated Pest Management Farming practices used to grow flowers sustainably.
Recycling Program Available If the company offers recycling for packaging or waste. with a difference of 2.0 points
Strong Water Conservation Practices Whether water saving techniques are used in farming. with a difference of 2.0 points

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Ordering & Payment

Minimum Order Value: $29.99 The minimum purchase amount required to place an order.
Payment Methods Accepted: Credit Card,PayPal,Bank Transfer,Digital Wallet The types of payments supported.
Currency Options: USD,GBP,EUR,AUD Currencies supported by the service.
Allows Convenient Installment Payments Indicates whether installment or split payment is available. with a difference of 6.0 points
Accepts Gift Cards As Payment Whether gift cards can be used for payment. with a difference of 1.0 points
Promo Codes Accepted For Discounts Whether promotional or discount codes can be applied. with a difference of 1.0 points
Allows Convenient Pre Orders Shows if customers can place orders in advance. with a difference of 4.0 points
Provides Confirmation Via Email How the customer is notified about order confirmation.
Customers Can View Past Order History Whether customers can access past order details. with a difference of 1.0 points

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Delivery Options

Same Day Delivery Available Indicates if flowers can be delivered on the same day of order. with a difference of 3.0 points
Provides Live Delivery Tracking Indicates whether order tracking is available for deliveries. with a difference of 1.0 points
Delivery Insurance Included Whether deliveries are insured against damage or loss. with a difference of 4.0 points
Delivery Zone Restrictions: Hospitals, schools Lists limitations on specific delivery zones.
2.77 hours quicker standard delivery The usual timeframe for non-express delivery. 24.0 hours vs 26.8 hours
5.65 hours faster express delivery The estimated time for the fastest express delivery option. 3.0 hours vs 8.7 hours
Next Day Delivery Available Shows if flowers can be delivered the next day. with a difference of 1.0 points
Offers Scheduled Delivery Allows customers to select a future date for delivery. with a difference of 1.0 points
Available For Weekend Delivery Shows whether deliveries are available on weekends. with a difference of 1.0 points
Available For Holiday Delivery Indicates if orders can be delivered on public holidays. with a difference of 3.0 points
Offers International Delivery Specifies if the service delivers flowers outside the home country. with a difference of 4.0 points
Uses A Strong Local Florist Network Uses nearby florists for faster local fulfillment. with a difference of 2.0 points
Offers Contactless Delivery Ensures safe drop-off without direct contact. with a difference of 1.0 points
Delivery Time Slots: Morning,Afternoon,Evening Available time slots for delivery.
Flexible Time Window Selection Offered Allows customers to choose preferred time slots for delivery. with a difference of 2.0 points
Delivery Guaranteed If the company guarantees delivery within promised time. with a difference of 2.0 points

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Subscription Services

Subscription Plans: Weekly,Bi Weekly,Monthly,Seasonal,None Types of subscription plans offered.
Delivery Frequency: Once a Week,Twice a Month,Monthly,None Frequency choices for flower deliveries.
Subscription Flexibility: Pause,Skip,Cancel Anytime Flexibility features included with subscriptions.
Customization Options: Flower Type,Color Theme,Arrangement Style,None Ways customers can personalize their subscription.
Trial Subscription Available Whether a short term trial is offered. with a difference of 4.0 points
Subscription Management Platform: Website,Mobile App,None Where customers manage their subscription.
Offers Subscription Discounts Indicates if subscriptions come with discounted pricing. with a difference of 2.0 points
Provides Prepaid Subscription Whether customers can prepay for subscriptions. with a difference of 4.0 points
Gifting Subscription Available If subscriptions can be purchased as a gift for others. with a difference of 2.0 points

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Corporate & Bulk Services

Corporate Accounts Available Whether dedicated accounts are available for corporate clients. with a difference of 2.0 points
Bulk Discounts Available If discounts are provided for large volume orders. with a difference of 2.0 points
Event And Wedding Services Available Whether floral services are available for weddings and large events. with a difference of 2.0 points
Invoicing and Billing Options: Monthly Billing,Net 30,Prepaid,Corporate Credit Flexible billing and invoicing methods for businesses.
Custom Corporate Branding Offered If flowers and packaging can be customized with a company’s branding. with a difference of 2.0 points
Minimum Bulk Order Quantity: 100 Minimum quantity required to qualify for bulk orders.
Delivery Logistics for Bulk Orders: Dedicated Fleet,Partner Couriers,Scheduled Delivery Logistics options used for handling large orders.
Corporate Gift Programs Available If specialized gift programs for employees or clients are offered. with a difference of 2.0 points
Long-Term Contracts Available If businesses can sign long-term service contracts. with a difference of 2.0 points

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Promotions & Marketing

Provides Seasonal Promotions Whether the service offers seasonal or holiday-based discounts. with a difference of 1.0 points
Loyalty Rewards Available If customers can collect points or rewards for repeat purchases. with a difference of 2.0 points
Offers Referral Program Whether the service offers discounts for referring new customers. with a difference of 2.0 points
Discount Available For First-Time Buyers Whether discounts are given to new customers. with a difference of 2.0 points
Exclusive Email Promotions Available If customers receive special offers through newsletters. with a difference of 1.0 points
Gift Cards Available If the service provides digital or physical gift cards. with a difference of 1.0 points
Active Social Media Campaigns Whether promotions are run via social media channels. with a difference of 1.0 points
Flash Sales Offered If limited-time flash sales are offered. with a difference of 1.0 points
Free Shipping Promotions Available If free delivery is offered as a promotion. with a difference of 1.0 points

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Customer Support

Multiple Support Channels Including Phone,Email,Live Chat,WhatsApp,Social Media Different ways customers can reach support.
Escalation Policy: Contact customer service The steps customers can take if issues are not resolved quickly.
27.61 hours quicker issue resolution Average time taken to fully resolve customer issues. 2.0 hours vs 29.6 hours
124.64 minutes faster response time Average time taken to respond to customer queries. 30.0 minutes vs 154.6 minutes
Support Available In 24/7 When support is available to customers.
Offers Dedicated Account Manager Support Whether VIP or business clients get a personal account manager. with a difference of 3.0 points
Multilingual Support Available If support is available in more than one language. with a difference of 5.0 points
Satisfaction Guarantee Provided Whether a satisfaction guarantee is offered for support services. with a difference of 1.0 points
Live Chat Support Available Indicates if live chat is available for instant help. with a difference of 2.0 points
FAQ and Help Center Available Whether a self help FAQ or knowledge base is provided. with a difference of 1.0 points

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Ratings & Reviews

2.3 months newer reviews The average time since reviews were submitted. 3.0 months vs 5.3 months
Average Customer Rating: 4.5/5 The overall star rating given by customers.
Verified Purchase Reviews Whether reviews are confirmed from verified buyers. with a difference of 1.0 points
Reviews Can Be Filtered And Sorted If reviews can be filtered or sorted by criteria. with a difference of 1.0 points
Transparent Display Of All Reviews Whether both positive and negative reviews are visible. with a difference of 1.0 points
Reviews Include Customer Photos/Videos Whether customers can add photos/videos to reviews. with a difference of 2.0 points

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Safety and Compliance

Clear Allergen Disclosure Provided Whether the service provides information about allergens in flowers. with a difference of 3.0 points
Non Toxic Packaging Whether packaging materials are safe, non-toxic, and compliant with safety standards. with a difference of 2.0 points
Worker Safety Standards Are Followed Whether employee handling of flowers follows occupational safety standards. with a difference of 1.0 points
Safe Handling Of Hazardous Materials Whether the service complies with safe handling of hazardous materials like pesticides. with a difference of 5.0 points
Packaging Comes With Safety Seal If packaging includes a safety seal to ensure tamper-proof delivery. with a difference of 1.0 points
Facility Passed Local Health Inspections Whether the facility has passed local health inspections. with a difference of 1.0 points
Compliance With GDPR Compliance with customer data protection and privacy regulations.

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Comparisons ⁶

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Quick Take

The essentials that matter—nothing extra

A fast snapshot of the 1-800-Flowers.com, covering its standout detail and what you can expect right out of the box.

1-800-Flowers.com

1-800-Flowers.com is a leading global flower and gift delivery service. It offers everything from floral arrangements to gourmet treats for all occasions. The brand stands out for convenience, variety, and reliability.

Details & Facts ¹⁵⁷

Features measured. Drama avoided.

From UX details to deal-breakers, we’ve reviewed the 1-800-Flowers.com flower delivery service with specs, pricing, pros, and what real users noticed most.

General Information ¹¹

1-800-Flowers.com Service Type

What is the service type?

44 1-800-Flowers.com 0 Votes Online Only

82 Flower Delivery Services in this range Online Only

1-800-Flowers.com

Convenient for customers who prefer shopping from home or on the go using mobile apps or websites.

Defines how the service operates and delivers flowers.

1-800-Flowers.com Coverage Area

What is the coverage area?

52 1-800-Flowers.com 0 Votes National,Regional,Global

83 Flower Delivery Services in this range National

1-800-Flowers.com

Available across a broad range of areas, ensuring flowers can be delivered both domestically and internationally.

The general geographical area where the service is available.

1-800-Flowers.com Delivery Countries

Which countries are available for delivery?

52 1-800-Flowers.com 0 Votes United States, Canada, United Kingdom, Australia

82 Flower Delivery Services in this range United States, Canada, United Kingdom, Australia

1-800-Flowers.com

Covers major countries, making it ideal for both local and international gifting.

Specifies which countries are covered by delivery.

1-800-Flowers.com Company Established Year

When was the company established?

80 1-800-Flowers.com 0 Votes 1976

83 Flower Delivery Services in this range 2014

1-800-Flowers.com

One of the longest-standing flower delivery services, with decades of experience in ensuring high-quality floral arrangements.

Indicates the founding year, showing experience and reliability.

1-800-Flowers.com Delivery Cities

Which cities are covered?

66 1-800-Flowers.com 0 Votes Major cities in the U.S. and Canada

82 Flower Delivery Services in this range Major cities in Australia

1-800-Flowers.com

Services are primarily focused on major cities, ensuring faster and reliable delivery. Smaller or remote locations may have limitations.

Lists supported delivery cities.

1-800-Flowers.com Delivery Zip Codes

What zip codes are covered?

90 1-800-Flowers.com 0 Votes Across the entire U.S zip codes

82 Flower Delivery Services in this range Select U.S. zip codes

1-800-Flowers.com

This ensures comprehensive delivery options across the United States, no matter where you are.

Specific postal code coverage ensures accurate delivery availability.

1-800-Flowers.com Company Type

What is the company type?

80 1-800-Flowers.com 0 Votes Private

82 Flower Delivery Services in this range Private

Describes the business structure of the service.

1-800-Flowers.com Ownership Type

What is the ownership type?

80 1-800-Flowers.com 0 Votes Independent

80 Flower Delivery Services in this range Independent

Provides insight into ownership structure.

1-800-Flowers.com Online Ordering Availability

Is online ordering available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Shows if customers can order directly online.

1-800-Flowers.com Mobile App Availability

Is there a mobile app available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if a mobile app is provided for ease of use.

1-800-Flowers.com Website Language Options

What website languages are available?

75 1-800-Flowers.com 0 Votes English

81 Flower Delivery Services in this range English

Specifies which languages are available on the website.

Bouquet & Product Range ¹⁶

1-800-Flowers.com Flower Types

What flower types are offered?

85 1-800-Flowers.com 0 Votes Roses, Lilies, Orchids, Tulips, Sunflowers, Carnations, Peonies

83 Flower Delivery Services in this range Roses, Lilies, Orchids, Tulips, Sunflowers, Carnations, Peonies

1-800-Flowers.com

Popular, classic flowers, ensuring a beautiful arrangement for every occasion. Add "and more" for even more options.

The range of flower varieties available.

1-800-Flowers.com Seasonal Flowers

Are seasonal flowers available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Includes seasonal blooms, which means customers can enjoy the freshest flowers available, based on the time of year.

Shows if seasonal flowers are offered.

1-800-Flowers.com Exotic Flowers

Are exotic flowers available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Features unique and hard-to-find varieties, ideal for creating distinct, show-stopping arrangements.

Indicates if exotic or rare flowers are available.

1-800-Flowers.com Luxury Collection

Is a luxury collection available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Offers premium, high-end floral arrangements, perfect for special occasions like anniversaries or corporate gifts.

Specifies if premium or luxury bouquets are offered.

1-800-Flowers.com Dried Flowers

Are dried flowers available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

A longer-lasting option compared to fresh flowers, providing a sustainable and nostalgic touch to arrangements.

Indicates whether dried flower options are offered.

1-800-Flowers.com Organic Flower

Are organic flowers available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Environmentally conscious option for customers looking for eco-friendly gifts. Organic flowers often come without pesticides, making them a healthier choice.

Whether organically grown flowers are offered.

1-800-Flowers.com Potted Plants

Are potted plants available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

A great alternative to cut flowers, offering lasting beauty and benefits like improved air quality.

Shows if potted plants are sold in addition to bouquets.

1-800-Flowers.com Arrangement Styles

What arrangement styles are available?

90 1-800-Flowers.com 0 Votes Modern, Classic, Rustic, Minimalist

87 Flower Delivery Services in this range Modern, Classic, Rustic, Minimalist

1-800-Flowers.com

Four popular arrangement styles, catering to different tastes and preferences, whether someone loves sleek and modern or a more rustic vibe.

The design and style of the floral arrangements.

1-800-Flowers.com Bouquet Types

What bouquet types are offered?

85 1-800-Flowers.com 0 Votes Hand Tied, Basket, Boxed, Wrapped

87 Flower Delivery Services in this range Hand Tied, Basket, Boxed, Wrapped

Types of bouquets available for customers.

1-800-Flowers.com Gift Add-ons

Are gift add-ons available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates whether gifts like chocolates or balloons can be added.

1-800-Flowers.com Personalized Bouquets

What personalization options are available for bouquets?

85 1-800-Flowers.com 0 Votes Custom Colors, Custom Vase, Personalized Message

86 Flower Delivery Services in this range Custom Colors, Custom Vase, Personalized Message

Customization features available for bouquets, allowing customers to tailor them with colors, vases, or messages.

1-800-Flowers.com Custom Bouquet

Is a custom bouquet option available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can design their own bouquet.

1-800-Flowers.com Flower Subscription Options

What flower subscription options are available?

85 1-800-Flowers.com 0 Votes Weekly, Monthly, Seasonal

85 Flower Delivery Services in this range Weekly, Monthly, Seasonal

Types of flower subscription plans offered.

1-800-Flowers.com Bouquet Sizes

What bouquet sizes are offered?

85 1-800-Flowers.com 0 Votes Small, Medium, Large, Extra Large

84 Flower Delivery Services in this range Small, Medium, Large, Extra Large

Bouquet size variations available for customers.

1-800-Flowers.com Vase

Is a vase included?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Shows if a vase is included with the bouquet.

1-800-Flowers.com Themed Collection

Is a themed collection available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Specifies if themed collections like weddings or holidays are available.

Personalization & Add-ons ⁹

1-800-Flowers.com Personalized Message Card

Is a personalized message card available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Adding a personal touch with a custom message card helps customers express their emotions more meaningfully.

Whether a custom card with a personal message is included.

1-800-Flowers.com Add on Products

What add on products are available?

85 1-800-Flowers.com 0 Votes Chocolates, Balloons, Teddy Bear, Wine, Greeting Card

83 Flower Delivery Services in this range Chocolates, Balloons, Teddy Bear, Wine, Greeting Card

1-800-Flowers.com

Enhances the floral gift by including thoughtful extras, perfect for birthdays, anniversaries, or holidays.

Extra items that can be added to flower orders.

1-800-Flowers.com Luxury Add on

What luxury add on options are available?

85 1-800-Flowers.com 0 Votes Jewelry, Premium Wine, Gourmet Basket

85 Flower Delivery Services in this range Jewelry, Premium Wine, Gourmet Basket

1-800-Flowers.com

Perfect for treating someone special with a luxurious and memorable gift set.

High end add ons available for premium gifting.

1-800-Flowers.com Arrangement Customization

What arrangement customization options are available?

85 1-800-Flowers.com 0 Votes Flower Type, Color Scheme, Vase Style

84 Flower Delivery Services in this range Flower Type, Color Scheme, Vase Style

Options for customizing the floral arrangement itself.

1-800-Flowers.com Themed Collections

What themed collections are available?

80 1-800-Flowers.com 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

81 Flower Delivery Services in this range Birthday, Anniversary, Sympathy, Seasonal, Corporate

Pre designed collections for specific occasions.

1-800-Flowers.com Custom Vase Selection

Is custom vase selection available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can choose the vase style.

1-800-Flowers.com Photo or Video Message Integration

Is photo or video message integration available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If customers can attach a digital photo or video message.

1-800-Flowers.com Multi Gift Bundling

Is multi gift bundling available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can bundle multiple gifts in one order.

1-800-Flowers.com Occasion Reminder Service

Is there an occasion reminder service?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If the service provides reminders for birthdays, anniversaries, or special occasions.

Quality & Freshness ¹⁰

1-800-Flowers.com Freshness Guarantee

Is there a freshness guarantee?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Ensures that the flowers are delivered fresh, offering peace of mind to customers who are concerned about the quality of their gift.

Ensures flowers remain fresh for a promised period.

1-800-Flowers.com Average Vase Life

What is the average vase life?

7 days 0 Votes

25.86 days (Average)

1-800-Flowers.com

Average vase life is about 7 days, giving your recipient plenty of time to enjoy the beauty of the flowers. This is about 1 week, but you can expect them to last a little longer with proper care.

The typical number of days flowers last in a vase.

1-800-Flowers.com Quality Assurance Process

What is the quality assurance process?

85 1-800-Flowers.com 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

84 Flower Delivery Services in this range Visual inspections, hydration check, stem cutting and conditioning, floral preservation

Methods used to check flower quality before delivery.

1-800-Flowers.com Flower Handling Standards

What handling standards are followed?

85 1-800-Flowers.com 0 Votes Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

85 Flower Delivery Services in this range Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

Best practices for handling flowers during preparation.

1-800-Flowers.com Cold Chain Maintenance

Is cold chain maintenance available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether temperature-controlled transport/storage is used.

1-800-Flowers.com Stem Condition

What is the stem condition?

85 1-800-Flowers.com 0 Votes Hydrated

85 Flower Delivery Services in this range Trimmed

The state of flower stems upon delivery.

1-800-Flowers.com Bloom Stage at Delivery

What is the bloom stage at delivery?

85 1-800-Flowers.com 0 Votes Semi Bloom

85 Flower Delivery Services in this range Semi Bloom

The stage of bloom when flowers are delivered.

1-800-Flowers.com Temperature Control in Transit

Is temperature control in transit available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if temperature is controlled during shipping.

1-800-Flowers.com Replacement Policy for Wilted Flowers

Is there a replacement policy for wilted flowers?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether wilted or damaged flowers are replaced.

1-800-Flowers.com Handling Instructions

Are handling instructions included?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If care/handling instructions are provided with the delivery.

Packaging & Presentation ¹¹

1-800-Flowers.com Packaging Type

What is the packaging type?

85 1-800-Flowers.com 0 Votes Box,Basket,Vase,Wrap,Bouquet Sleeve

85 Flower Delivery Services in this range Box

1-800-Flowers.com

Various packaging options available, depending on the customer's preference for the look and feel of the arrangement.

The main type of packaging used for flower delivery.

1-800-Flowers.com Eco Friendly Packaging

Is the packaging eco friendly?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

The use of eco-friendly packaging ensures that your floral gift not only looks beautiful but is also responsibly packaged.

Whether the packaging materials are sustainable and environmentally friendly.

1-800-Flowers.com Packaging Materials

What packaging materials are used?

85 1-800-Flowers.com 0 Votes Cardboard, Plastic, Paper, Fabric, Glass

83 Flower Delivery Services in this range Cardboard, Plastic, Paper, Fabric, Glass

Materials used in packaging and presentation.

1-800-Flowers.com Branding on Packaging

Is there branding on the packaging?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the packaging includes brand logos or design elements.

1-800-Flowers.com Personalized Packaging

What personalized packaging options are available?

85 1-800-Flowers.com 0 Votes Ribbon, Custom Message Card, Photo, Custom Wrapper

86 Flower Delivery Services in this range Ribbon, Custom Message Card, Photo, Custom Wrapper

Personal touches available for the packaging.

1-800-Flowers.com Packaging Aesthetics

What are the packaging aesthetics?

80 1-800-Flowers.com 0 Votes Elegant,Minimalist,Romantic,Festive

82 Flower Delivery Services in this range Elegant

The design style or theme of the packaging.

1-800-Flowers.com Protection Level

What is the protection level of the packaging?

90 1-800-Flowers.com 0 Votes High Cushioning

85 Flower Delivery Services in this range High Cushioning

The degree of protection provided during delivery.

1-800-Flowers.com Packaging Reusability

Is the packaging reusable?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If packaging items such as boxes, baskets, or vases can be reused.

1-800-Flowers.com Gift Wrapping Service

Is gift wrapping available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if gift wrapping is available as part of the service.

1-800-Flowers.com Premium Wrapping Options

Are premium wrapping options available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if premium wrapping styles are available.

1-800-Flowers.com Seasonal Packaging

Are seasonal packaging options available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether seasonal or festive packaging is available (e.g., Christmas, Valentine’s Day).

Sustainability & Sourcing ⁹

1-800-Flowers.com Flower Sourcing Location

Where are the flowers sourced from?

85 1-800-Flowers.com 0 Votes Local Farms, Regional Farms, Imported

85 Flower Delivery Services in this range Local Farms, Regional Farms, Imported

1-800-Flowers.com

This shows the variety in sourcing, offering both local freshness and unique imported flowers for special arrangements.

Where the flowers are sourced from.

1-800-Flowers.com Local Sourcing Percentage

What percentage of flowers are locally sourced?

40 % 0 Votes

50 % (Average)

1-800-Flowers.com

About 40% of flowers are sourced from local farms, ensuring fresh and regionally grown flowers are used in arrangements.

The percentage of flowers sourced locally.

1-800-Flowers.com Eco Certification

What eco certifications are held?

90 1-800-Flowers.com 0 Votes Rainforest Alliance, Fairtrade, Organic, Carbon Neutral

85 Flower Delivery Services in this range Rainforest Alliance, Fairtrade, Organic, Carbon Neutral

Certifications showing sustainable and ethical practices.

1-800-Flowers.com Seasonal Flower Usage

Are seasonal flowers used?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if seasonal flowers are prioritized.

1-800-Flowers.com Fair Trade Compliance

Is fair trade compliance maintained?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If flowers are sourced under fair trade standards.

1-800-Flowers.com Carbon Neutral Delivery

Is delivery carbon neutral?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether delivery is offset with carbon neutral initiatives.

1-800-Flowers.com Sustainable Farming Methods

What sustainable farming methods are used?

85 1-800-Flowers.com 0 Votes Hydroponic, Organic, Integrated Pest Management

85 Flower Delivery Services in this range Hydroponic, Organic, Integrated Pest Management

Farming practices used to grow flowers sustainably.

1-800-Flowers.com Recycling Program

Is there a recycling program?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If the company offers recycling for packaging or waste.

1-800-Flowers.com Water Conservation Practices

Are water conservation practices in place?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether water saving techniques are used in farming.

Ordering & Payment ¹³

1-800-Flowers.com Ordering Channels

What ordering channels are available?

80 1-800-Flowers.com 0 Votes Website, Mobile App, Phone

81 Flower Delivery Services in this range Website, Phone

1-800-Flowers.com

Easy access for all kinds of customers—whether tech-savvy or traditional, all ordering options are available.

Ways customers can place orders.

1-800-Flowers.com Minimum Order Value

What is the minimum order value?

85 1-800-Flowers.com 0 Votes $29.99

83 Flower Delivery Services in this range $0

1-800-Flowers.com

This minimum ensures a broad selection of flowers, and the price point is affordable for most.

The minimum purchase amount required to place an order.

1-800-Flowers.com Payment Methods Accepted

What payment methods are accepted?

85 1-800-Flowers.com 0 Votes Credit Card, PayPal, Bank Transfer, Digital Wallet

82 Flower Delivery Services in this range Credit Card, PayPal, Bank Transfer, Digital Wallet

1-800-Flowers.com

Multiple payment methods make it easy for anyone to make a purchase, whether through a credit card, PayPal, or digital wallet.

The types of payments supported.

1-800-Flowers.com Cut off Time for Same Day Delivery

What is the cut off time for same day delivery?

80 1-800-Flowers.com 0 Votes 3:00 p.m

81 Flower Delivery Services in this range 2:00 p.m.

The latest time an order can be placed for same day delivery.

1-800-Flowers.com Order Cancellation Policy

What is the order cancellation policy?

80 1-800-Flowers.com 0 Votes Cancellation fee may apply and cancel anytime for subscription orders

81 Flower Delivery Services in this range Yes

Terms for canceling an order and receiving a refund.

1-800-Flowers.com Order Modification Policy

What is the order modification policy?

80 1-800-Flowers.com 0 Votes Contact customer care through two-way SMS texting before delivery

81 Flower Delivery Services in this range Contact customer service as soon as possible

Rules for modifying an order after it has been placed.

1-800-Flowers.com Currency Options

What currencies are accepted?

85 1-800-Flowers.com 0 Votes USD, GBP, EUR, AUD

81 Flower Delivery Services in this range USD

Currencies supported by the service.

1-800-Flowers.com Installment Payment Options

Are installment payment options available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates whether installment or split payment is available.

1-800-Flowers.com Gift Card Accepted

Are gift cards accepted?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether gift cards can be used for payment.

1-800-Flowers.com Promo Codes

Are promo codes accepted?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether promotional or discount codes can be applied.

1-800-Flowers.com Pre Order

Is pre order available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Shows if customers can place orders in advance.

1-800-Flowers.com Order Confirmation Method

What is the order confirmation method?

80 1-800-Flowers.com 0 Votes Email

80 Flower Delivery Services in this range Email

How the customer is notified about order confirmation.

1-800-Flowers.com Order History Access

Is order history accessible?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can access past order details.

Delivery Options ²⁰

1-800-Flowers.com Same Day Delivery

Is same day delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Ideal for last-minute gift-givers, allowing same-day delivery in most locations with a 3 PM cut-off time for placing orders.

Indicates if flowers can be delivered on the same day of order.

1-800-Flowers.com Delivery Tracking Availability

Is delivery tracking available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Customers can track the status of their order, offering transparency and reducing anxiety during the waiting period.

Indicates whether order tracking is available for deliveries.

1-800-Flowers.com Delivery Proof Type

What proof of delivery is provided?

80 1-800-Flowers.com 0 Votes Signature

82 Flower Delivery Services in this range Photo Confirmation

1-800-Flowers.com

Signature upon delivery helps ensure that the right recipient gets the flowers, adding security to the process.

Defines the type of proof provided after delivery.

1-800-Flowers.com Delivery Insurance

Is delivery insurance included?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

The option for delivery insurance gives extra protection in case of lost or damaged orders, adding peace of mind for both sender and recipient.

Whether deliveries are insured against damage or loss.

1-800-Flowers.com Delivery Zone Restrictions

Are there delivery zone restrictions?

85 1-800-Flowers.com 0 Votes Hospitals, schools

83 Flower Delivery Services in this range Select areas

Lists limitations on specific delivery zones.

1-800-Flowers.com Standard Delivery Time

What is the standard delivery time?

24 hours 0 Votes

26.77 hours (Average)

The usual timeframe for non-express delivery.

1-800-Flowers.com Express Delivery Time

What is the express delivery time?

3 hours 0 Votes

8.65 hours (Average)

The estimated time for the fastest express delivery option.

1-800-Flowers.com Delivery Partner Type

What type of delivery partner is used?

80 1-800-Flowers.com 0 Votes Hybrid

81 Flower Delivery Services in this range Third Party Courier

Who handles the delivery logistics.

1-800-Flowers.com Delivery Fee Structure

What is the delivery fee structure?

80 1-800-Flowers.com 0 Votes Flat Fee

81 Flower Delivery Services in this range Flat Fee

How delivery charges are applied.

1-800-Flowers.com Next Day Delivery

Is next day delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Shows if flowers can be delivered the next day.

1-800-Flowers.com Scheduled Delivery

Is scheduled delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Allows customers to select a future date for delivery.

1-800-Flowers.com Weekend Delivery

Is weekend delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Shows whether deliveries are available on weekends.

1-800-Flowers.com Holiday Delivery

Is holiday delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if orders can be delivered on public holidays.

1-800-Flowers.com International Delivery

Is international delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Specifies if the service delivers flowers outside the home country.

1-800-Flowers.com Local Florist Delivery

Is local florist delivery supported?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Uses nearby florists for faster local fulfillment.

1-800-Flowers.com Contactless Delivery

Is contactless delivery available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Ensures safe drop-off without direct contact.

1-800-Flowers.com Delivery Time Slots

What delivery time slots are available?

85 1-800-Flowers.com 0 Votes Morning, Afternoon, Evening

82 Flower Delivery Services in this range Morning, Afternoon, Evening

Available time slots for delivery.

1-800-Flowers.com Delivery Time Window Selection

Can customers select a delivery time window?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Allows customers to choose preferred time slots for delivery.

1-800-Flowers.com Delivery Attempt Count

How many delivery attempts are included?

80 1-800-Flowers.com 0 Votes 1

81 Flower Delivery Services in this range 1

The number of attempts made before an order is canceled or returned.

1-800-Flowers.com Delivery Guarantee

Is there a delivery guarantee?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If the company guarantees delivery within promised time.

Subscription Services ¹⁰

1-800-Flowers.com Subscription Plans

What subscription plans are available?

85 1-800-Flowers.com 0 Votes Weekly, Bi Weekly, Monthly, Seasonal, None

83 Flower Delivery Services in this range Weekly, Monthly, Seasonal

1-800-Flowers.com

Offers a wide range of subscription plans, allowing customers to choose based on frequency preferences, whether weekly or seasonal.

Types of subscription plans offered.

1-800-Flowers.com Delivery Frequency

What delivery frequency options are available?

85 1-800-Flowers.com 0 Votes Once a Week, Twice a Month, Monthly, None

84 Flower Delivery Services in this range Once a Week, Twice a Month, Monthly

1-800-Flowers.com

Subscription options for regular flower deliveries—perfect for gifting or self-care with fresh flowers arriving on a regular basis.

Frequency choices for flower deliveries.

1-800-Flowers.com Subscription Flexibility

What flexibility options are available?

85 1-800-Flowers.com 0 Votes Pause,Skip,Cancel Anytime

83 Flower Delivery Services in this range Pause,Skip,Cancel Anytime

Flexibility features included with subscriptions.

1-800-Flowers.com Customization Options

What customization options are available?

85 1-800-Flowers.com 0 Votes Flower Type, Color Theme, Arrangement Style, None

83 Flower Delivery Services in this range Flower Type, Color Theme, Arrangement Style

Ways customers can personalize their subscription.

1-800-Flowers.com Trial Subscription

Is a trial subscription available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether a short term trial is offered.

1-800-Flowers.com Subscription Management Platform

Where can customers manage their subscription?

85 1-800-Flowers.com 0 Votes Website,Mobile App,None

83 Flower Delivery Services in this range Website

Where customers manage their subscription.

1-800-Flowers.com Subscription Discounts

Are subscription discounts offered?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if subscriptions come with discounted pricing.

1-800-Flowers.com Prepaid Subscription

Are prepaid subscriptions available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can prepay for subscriptions.

1-800-Flowers.com Auto Renewal Policy

Does the subscription auto renew?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If subscriptions renew automatically unless canceled.

1-800-Flowers.com Gifting Subscription

Is gifting subscription available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If subscriptions can be purchased as a gift for others.

Corporate & Bulk Services ⁹

1-800-Flowers.com Corporate Account

Are corporate accounts available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Dedicated services for businesses, allowing them to send corporate gifts, bulk orders, and other personalized arrangements.

Whether dedicated accounts are available for corporate clients.

1-800-Flowers.com Bulk Order Discounts

Are bulk order discounts offered?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

1-800-Flowers.com

Ideal for businesses or event planners who want to order flowers in large quantities at a discounted rate.

If discounts are provided for large volume orders.

1-800-Flowers.com Event and Wedding Services

Are event and wedding floral services offered?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether floral services are available for weddings and large events.

1-800-Flowers.com Invoicing and Billing Options

What invoicing and billing options are offered?

85 1-800-Flowers.com 0 Votes Monthly Billing, Net 30, Prepaid, Corporate Credit

82 Flower Delivery Services in this range Monthly Billing, Net 30, Prepaid, Corporate Credit

Flexible billing and invoicing methods for businesses.

1-800-Flowers.com Custom Branding for Corporate Gifts

Is custom branding available for corporate gifts?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If flowers and packaging can be customized with a company’s branding.

1-800-Flowers.com Minimum Bulk Order Quantity

What is the minimum bulk order quantity?

85 1-800-Flowers.com 0 Votes 100

83 Flower Delivery Services in this range None

Minimum quantity required to qualify for bulk orders.

1-800-Flowers.com Delivery Logistics for Bulk Orders

How are bulk orders delivered?

85 1-800-Flowers.com 0 Votes Dedicated Fleet,Partner Couriers,Scheduled Delivery

83 Flower Delivery Services in this range Dedicated Fleet

Logistics options used for handling large orders.

1-800-Flowers.com Corporate Gift Programs

Are corporate gift programs available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If specialized gift programs for employees or clients are offered.

1-800-Flowers.com Annual Contract Options

Are annual contracts available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If businesses can sign long-term service contracts.

Promotions & Marketing ⁹

1-800-Flowers.com Seasonal Promotions

Are seasonal promotions available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the service offers seasonal or holiday-based discounts.

1-800-Flowers.com Loyalty Rewards Program

Is there a loyalty rewards program?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If customers can collect points or rewards for repeat purchases.

1-800-Flowers.com Referral Program

Is a referral program available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the service offers discounts for referring new customers.

1-800-Flowers.com First Time Buyer Discount

Is there a first-time buyer discount?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether discounts are given to new customers.

1-800-Flowers.com Email Newsletter Promotions

Are promotions offered via email newsletter?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If customers receive special offers through newsletters.

1-800-Flowers.com Gift Card

Are gift cards available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If the service provides digital or physical gift cards.

1-800-Flowers.com Social Media Campaigns

Are social media campaigns used?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether promotions are run via social media channels.

1-800-Flowers.com Flash Sale Offers

Are flash sales available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If limited-time flash sales are offered.

1-800-Flowers.com Free Shipping Promotions

Is free shipping offered as a promotion?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If free delivery is offered as a promotion.

Customer Support ¹⁰

1-800-Flowers.com Customer Support Channels

What customer support channels are available?

85 1-800-Flowers.com 0 Votes Phone, Email, Live Chat, WhatsApp, Social Media

84 Flower Delivery Services in this range Phone, Email, Live Chat, WhatsApp, Social Media

1-800-Flowers.com

Multiple support channels ensure that customers can easily reach out for any inquiries or issues, whether they prefer chatting, calling, or emailing.

Different ways customers can reach support.

1-800-Flowers.com Escalation Policy

What is the escalation policy?

85 1-800-Flowers.com 0 Votes Contact customer service

85 Flower Delivery Services in this range Contact customer service

The steps customers can take if issues are not resolved quickly.

1-800-Flowers.com Issue Resolution Time

What is the issue resolution time?

2 hours 0 Votes

29.61 hours (Average)

Average time taken to fully resolve customer issues.

1-800-Flowers.com Response Time

What is the average response time?

30 minutes 0 Votes

154.64 minutes (Average)

Average time taken to respond to customer queries.

1-800-Flowers.com Availability Hours

What are the availability hours?

85 1-800-Flowers.com 0 Votes 24/7

84 Flower Delivery Services in this range Business Hours

When support is available to customers.

1-800-Flowers.com Dedicated Account Manager

Is a dedicated account manager available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether VIP or business clients get a personal account manager.

1-800-Flowers.com Multilingual Support

Is multilingual support offered?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If support is available in more than one language.

1-800-Flowers.com Customer Satisfaction Guarantee

Is there a customer satisfaction guarantee?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether a satisfaction guarantee is offered for support services.

1-800-Flowers.com Live Chat

Is live chat available?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Indicates if live chat is available for instant help.

1-800-Flowers.com FAQ and Help Center

Is there an FAQ or help center?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether a self help FAQ or knowledge base is provided.

Ratings & Reviews ¹⁰

1-800-Flowers.com Average Review Age

What is the average review age?

3 months 0 Votes

5.3 months (Average)

The average time since reviews were submitted.

1-800-Flowers.com Average Customer Rating

What is the average customer rating?

90 1-800-Flowers.com 0 Votes 4.5/5

86 Flower Delivery Services in this range 4.5/5

The overall star rating given by customers.

1-800-Flowers.com Number of Reviews

How many reviews are there?

85 1-800-Flowers.com 0 Votes 1000+

87 Flower Delivery Services in this range 1000+

Total count of customer reviews submitted.

1-800-Flowers.com Verified Purchase Reviews

Are reviews from verified purchases?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether reviews are confirmed from verified buyers.

1-800-Flowers.com Featured Customer Testimonials

Are featured customer testimonials displayed?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If selected positive customer reviews are showcased.

1-800-Flowers.com Third Party Review Platform Presence

On which third party platforms are reviews available?

85 1-800-Flowers.com 0 Votes Google Reviews, Trustpilot, Yelp, Facebook

86 Flower Delivery Services in this range Google Reviews, Trustpilot, Yelp, Facebook

External review platforms where ratings are available.

1-800-Flowers.com Review Filtering and Sorting

Can reviews be filtered or sorted?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If reviews can be filtered or sorted by criteria.

1-800-Flowers.com Average Response to Reviews

What is the average response time to reviews?

85 1-800-Flowers.com 0 Votes Within 24 Hours

87 Flower Delivery Services in this range Within 24 Hours

How quickly the business responds to customer reviews.

1-800-Flowers.com Review Transparency Policy

Is there a review transparency policy?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether both positive and negative reviews are visible.

1-800-Flowers.com Visual Media in Reviews

Can customers add visual media to reviews?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether customers can add photos/videos to reviews.

Safety and Compliance ¹⁰

1-800-Flowers.com Floral Industry Certifications

What certifications does the service hold?

85 1-800-Flowers.com 0 Votes SAF, Florverde, Fair Trade, Rainforest Alliance

86 Flower Delivery Services in this range SAF, Florverde, Fair Trade, Rainforest Alliance

Official certifications that confirm compliance with floral industry standards.

1-800-Flowers.com Allergen Disclosure

Is allergen information disclosed?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the service provides information about allergens in flowers.

1-800-Flowers.com Non Toxic Packaging

Is the packaging non-toxic?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether packaging materials are safe, non-toxic, and compliant with safety standards.

1-800-Flowers.com Regulatory Compliance Mark

What regulatory compliance marks are shown?

85 1-800-Flowers.com 0 Votes USDA

86 Flower Delivery Services in this range USDA

Regulatory marks that show compliance with official safety requirements.

1-800-Flowers.com Worker Safety Standards

Are worker safety standards followed?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether employee handling of flowers follows occupational safety standards.

1-800-Flowers.com Ethical Labor Certification

Does the service have ethical labor certifications?

85 1-800-Flowers.com 0 Votes Fair Trade, SA8000, Rainforest Alliance

86 Flower Delivery Services in this range Fair Trade

Certifications proving ethical labor practices.

1-800-Flowers.com Hazardous Material Handling

Is hazardous material handling compliant?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the service complies with safe handling of hazardous materials like pesticides.

1-800-Flowers.com Safety Seal on Packaging

Is there a safety seal on the packaging?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

If packaging includes a safety seal to ensure tamper-proof delivery.

1-800-Flowers.com Local Health Inspection Passed

Has the business passed local health inspections?

Yes 0 Votes 1-800-Flowers.com

Yes Flower Delivery Services in this range

Whether the facility has passed local health inspections.

1-800-Flowers.com Data Privacy Compliance

Which data privacy standards are followed?

85 1-800-Flowers.com 0 Votes GDPR

85 Flower Delivery Services in this range GDPR

Compliance with customer data protection and privacy regulations.

Surveys

Because hot takes deserve votes.

1-800-Flowers.com Flower Quality

How would you rate the overall quality and freshness of the flowers from this flower delivery service?

Excellent quality — Fresh, vibrant, and beautifully arranged 0 Votes

Very good quality — Mostly fresh with minor imperfections 0 Votes

Decent quality — Acceptable but not perfect 0 Votes

Below average quality — Slightly wilted or dull colors 0 Votes

Poor quality — Wilted or damaged flowers 0 Votes

1-800-Flowers.com Delivery Speed

How fast does this flower delivery service typically deliver orders?

Very fast — Under 2 hours 0 Votes

Fast — 2 to 4 hours 0 Votes

Average — 4 to 6 hours 0 Votes

Slow — 6 to 10 hours 0 Votes

Very slow — Over 10 hours 0 Votes

1-800-Flowers.com Bouquet Presentation

How would you rate the presentation and arrangement of the bouquet from this flower delivery service?

Beautifully arranged — Elegant and professionally designed 0 Votes

Attractive — Nicely put together and appealing 0 Votes

Average — Simple but neat 0 Votes

Unimpressive — Looks rushed or unbalanced 0 Votes

Poorly arranged — Messy or unattractive presentation 0 Votes

1-800-Flowers.com Delivery Accuracy

How accurate is this flower delivery service in delivering the right order and details?

Perfect accuracy — Always matches the order exactly 0 Votes

Mostly accurate — Minor differences sometimes 0 Votes

Fair accuracy — Occasionally sends slight substitutions 0 Votes

Inaccurate — Frequently wrong items or colors 0 Votes

Very inaccurate — Often delivers incorrect or missing items 0 Votes

1-800-Flowers.com Delivery Timing

How reliable is this flower delivery service at meeting the promised delivery time?

Always on time — Consistently punctual 0 Votes

Usually on time — Rarely delayed 0 Votes

Sometimes late — Small delays happen occasionally 0 Votes

Often late — Delays are quite frequent 0 Votes

Unreliable — Rarely arrives on time 0 Votes

1-800-Flowers.com Packaging

How well are the flowers packaged and protected during delivery?

Excellent packaging — Secure, neat, and keeps flowers fresh 0 Votes

Good packaging — Protects flowers with minor issues 0 Votes

Adequate packaging — Basic but functional 0 Votes

Weak packaging — Some damage or loose wrapping 0 Votes

Poor packaging — Flowers arrive crushed or messy 0 Votes

1-800-Flowers.com Fragrance and Freshness

How long do the flowers from this flower delivery service stay fresh and fragrant?

Very long — 7 to 10 days 0 Votes

Long — 5 to 7 days 0 Votes

Moderate — 3 to 5 days 0 Votes

Short — 2 to 3 days 0 Votes

Very short — Under 2 days 0 Votes

1-800-Flowers.com Ease of Ordering

How easy is it to place and customize an order with this flower delivery service?

Very easy — Smooth and intuitive ordering process 0 Votes

Easy — Few steps and clear options 0 Votes

Moderate — Takes some time to complete 0 Votes

Difficult — Confusing or limited customization 0 Votes

Very difficult — Hard to navigate or use 0 Votes

1-800-Flowers.com Customer Service

How responsive and helpful is the customer service for this flower delivery service?

Excellent — Quick, polite, and solves issues effectively 0 Votes

Good — Usually helpful and responsive 0 Votes

Average — Some delays but gets things done 0 Votes

Poor — Slow responses or unhelpful replies 0 Votes

Very poor — No response or unresolved issues 0 Votes

1-800-Flowers.com Pricing

How would you rate the pricing of this flower delivery service?

Great value for money 0 Votes

Pretty good price 0 Votes

Fair deal 0 Votes

Kinda pricey 0 Votes

Crazy expensive 0 Votes

Guides ¹

Yes, we brought proof.

Articles ¹

Quick Start Guide: 1-800-Flowers.com

1800flowers.com

8 months ago

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52 Points

FTD

84 Points

From You Flowers

83 Points

Send Flowers

73 Points

Proflowers

82 Points

Flowers Fast

1-800-Flowers.com

Highlights 126

Why is 1-800-Flowers.com better than other flower delivery services ?

General Information

Bouquet & Product Range

Personalization & Add-ons

Quality & Freshness

Packaging & Presentation

Sustainability & Sourcing

Ordering & Payment

Delivery Options

Subscription Services

Corporate & Bulk Services

Promotions & Marketing

Customer Support

Ratings & Reviews

Safety and Compliance

Comparisons 6

Quick Take

1-800-Flowers.com

Details & Facts 157

General Information 11

1-800-Flowers.com Service Type

1-800-Flowers.com

1-800-Flowers.com Coverage Area

1-800-Flowers.com

1-800-Flowers.com Delivery Countries

1-800-Flowers.com

1-800-Flowers.com Company Established Year

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1-800-Flowers.com Delivery Cities

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1-800-Flowers.com Delivery Zip Codes

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1-800-Flowers.com Company Type

1-800-Flowers.com Ownership Type

1-800-Flowers.com Online Ordering Availability

1-800-Flowers.com Mobile App Availability

1-800-Flowers.com Website Language Options

Bouquet & Product Range 16

1-800-Flowers.com Flower Types

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1-800-Flowers.com Seasonal Flowers

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1-800-Flowers.com Exotic Flowers

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1-800-Flowers.com Luxury Collection

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1-800-Flowers.com Dried Flowers

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1-800-Flowers.com Organic Flower

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1-800-Flowers.com Potted Plants

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1-800-Flowers.com Arrangement Styles

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1-800-Flowers.com Bouquet Types

1-800-Flowers.com Gift Add-ons

1-800-Flowers.com Personalized Bouquets

1-800-Flowers.com Custom Bouquet

1-800-Flowers.com Flower Subscription Options

1-800-Flowers.com Bouquet Sizes

1-800-Flowers.com Vase

1-800-Flowers.com Themed Collection

Personalization & Add-ons 9

1-800-Flowers.com Personalized Message Card

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1-800-Flowers.com Add on Products

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1-800-Flowers.com Luxury Add on

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1-800-Flowers.com Arrangement Customization

1-800-Flowers.com Themed Collections

1-800-Flowers.com Custom Vase Selection

1-800-Flowers.com Photo or Video Message Integration

1-800-Flowers.com Multi Gift Bundling

1-800-Flowers.com Occasion Reminder Service

Quality & Freshness 10

1-800-Flowers.com Freshness Guarantee

1-800-Flowers.com

1-800-Flowers.com Average Vase Life

Highlights ¹²⁶

Comparisons ⁶

Details & Facts ¹⁵⁷

General Information ¹¹

Bouquet & Product Range ¹⁶

Personalization & Add-ons ⁹

Quality & Freshness ¹⁰

Packaging & Presentation ¹¹

Sustainability & Sourcing ⁹

Ordering & Payment ¹³

Delivery Options ²⁰